Return & Refund Policy

(i) Online Payment Orders

You have the right to a refund for a cancelled Order only if a Merchant has not yet accepted your Order. Should you still decide to cancel your order after it has been accepted by the Merchant, you understand that no refunds (whether in whole or in part) will be issued to you and you forfeit the delivery of your cancelled Order. 

(ii) Cash-on-Delivery Orders 

You have the right to cancel your Order only if a Merchant has not yet accepted your Order. Should you still decide to cancel your order after it has been accepted by the Merchant, you understand that you shall forfeit the delivery of your cancelled Order and cash-on-delivery may be removed from your list of available payment methods for your future orders.

> Easy Eat reserves the right to cancel any Order and/or suspend, deactivate or terminate your Easy Eat account in its sole discretion if it reasonably suspects or detects fraudulent behaviour or activity associated with your Easy Eat account and/or with your Order.